can't solve problems by using the same kind of thinking we used when we
The benefits of thinking "outside
the box" are numerous, including a greater likelihood of not only
surviving change, but thriving on it. In
business and other institutions, however, we typically get stuck thinking inside three boxes:
1. In the Talent Box,
we tend to think
like Experts -- devoted to our view
of how the place works and how things should be done, as opposed to
thinking like Evolvers, who can see
multiple points of view, and believe there are always better ways of doing
things -- and look for them.
the Organization Box, we tend to think like Owners
-- champions and protectors of our title and turf (silos), as opposed to
thinking like organizational Architects,
who seek to make the whole much greater than the sum of its parts (and
thus a competitive advantage).
the Strategy Box, we tend to think like Producers
-- very fond of our existing
offerings and quarterly revenues, as opposed to thinking like Reinventors,
who strive to devise new channels, create new forms of customer value, and
find new profit formulas.
These three boxes inevitably limit our ability to drive change, and when
we get around to reacting to change driven by others, it is often too little, too late.
This predicament can be visualized as "thinking inside the triangle" --
the Expert | Owner | Producer triangle
as shown above. Breaking out, and staying out of this triangle requires shifting from a
static, incremental approach into a more dynamic, innovative one. We
call this shift the "Triple Leap" -- to the Evolver |
| Reinventor model, where sustainable growth and success -- and more fun
-- are mutually achievable.
Can your organization benefit from thinking outside one or more these
three boxes? If so, we can help -- by providing consulting,
books, and coaching
as described below:
>> The Talent Leap:
Making the Leap from Expert to Evolver:
This is a 3-hour workshop (with individual coaching available) that
is designed to help facilitate a shift from an Expert mindset to an
Based on the seminal thinking about human development by Piaget, Maslow,
Kohlberg, Kegan, and others, this
shift in mindset opens up new capacity for growth, including transformational
improvement. As a result, skill training can be more successful as
well as less necessary because many desirable leadership skills
and behaviors come naturally to Evolvers. See more in our Expert-to-Evolver
too much stress? Experts can find themselves alone, stressed under the
"hero's burden" (like Atlas to the right). Evolvers are more
able to collaborate and delegate, sharing the risks and rewards.
Design and Architecture: Workshops,
presentations, and consulting (evaluation and design) services are
available based on the methodology described in our book
Mastering Organizational Architecture.
Additional examples of our approach can be seen at: Innovative Organizations
and Organizational Barriers.
>> The Strategy Leap:
Strategic Visioning and Planning:
Traditional strategic planning consulting services are available,
including situational analysis, competitive analysis, market mapping,
scenario planning, and strategic plan development. We use a highly visual
approach as can be seen in our book Envisioning Business,
where the value-creating systems of entire industries are revealed.